House rules

Terms & Conditions

1. General

These house rules govern your visit to and use of Amusement City Casino, located at 4 Westmoreland Street, Dublin 2, D02 W951, Ireland.

By entering the Venue or requesting a Guest Pass, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Furthermore, you acknowledge that we may update these Terms at any time without prior notice. We always publish the current version on our website at amusementcity.ie.

2. Age Restriction

Entry to Amusement City is strictly restricted to persons aged 18 years and over. Therefore, our team may request valid photographic ID at the door at any time. We accept the following forms of ID: Passport (any nationality), National ID Card, and Driving Licence (with photo). Any person who cannot provide valid ID will be refused entry, and we enforce this rule without exception.

3. Right of Admission

Entry Policy

Amusement City management reserves the right to refuse admission or remove any person from the premises at its absolute discretion. Moreover, management is under no obligation to provide a reason for any such decision.

Dress Code

We welcome guests of all backgrounds and occasions — including those visiting straight from a match or a night out. Our dress code is based on overall presentation, not individual items of clothing.

What we ask:

• ✓ Smart casual is always welcome
• ✓ Football jerseys and sportswear are acceptable when worn as part of a neat, clean overall appearance
• ✓ Closed footwear is recommended

What is not permitted:

• ✗ Flip-flops
• ✗ Clothing that is visibly dirty, torn or otherwise inappropriate
• ✗ Any attire that management considers unsuitable for the venue

Our door team uses discretion on all dress code decisions. If you're unsure, smart casual is always the right call. Management decisions regarding admission are final.

4. Guest Pass

Eligibility

The Guest Pass is complimentary and available to first-time visitors aged 18 and over who are not current members of Amusement City. Additionally, each Guest Pass is issued on a one-per-person basis and is strictly non-transferable.

What Is Included

The Guest Pass grants access to the gaming floor and includes one (1) complimentary welcome drink on the night of the visit. However, the drink cannot be carried over to a future visit.

Limitations

Amusement City management reserves the right to revoke or refuse a Guest Pass at any time, including at the point of entry. Furthermore, the Guest Pass does not constitute a binding commitment to membership and does not guarantee future access to the Venue.

5. Membership

Application & Approval

Membership to Amusement City is subject to application and approval at the sole discretion of management. We will communicate full membership terms, conditions, and fees at the time of application.

Suspension & Revocation

Amusement City reserves the right to suspend or revoke membership at any time. In particular, this applies to any breach of these Terms or conduct that management considers inappropriate.

6. Gaming Floor Rules

Legal Compliance

All gaming activity takes place in accordance with applicable Irish gaming legislation. Players must conduct themselves in a respectful and responsible manner at all times. In particular, any attempt to cheat, defraud, or manipulate gaming machines or equipment will result in immediate removal from the premises. Additionally, we may report such conduct to the relevant authorities.

Game Format & Winnings

Please note that Amusement City is an electronic gaming venue and does not operate live table games. Winnings and credits are subject to the rules of each individual game. Any malfunction in the game voids all play. Amusement City reserves the right to refuse to pay out illegitimate winnings through machine malfunctions and/or unauthorised use of promotional credit. All large wins must be reviewed for game validity and authorised by senior management before being paid out, which will take a minimum of 24 hours to approve. In instances of suspected machine malfunctions, investigations will be led by machine manufacturers directly, which may take up to one week.

7. Responsible Gambling

Our Commitment

Amusement City actively promotes responsible gambling and operates safeguards to protect vulnerable players. Self-exclusion is available on request — simply speak to a member of staff.

Support & Resources

If you or someone you know is experiencing difficulty with gambling, please contact the free and confidential helpline: 1 800 936 725. Further support is also available through the following organisations:

• Gamblers Anonymous Ireland — gamblersanonymous.ie
• Problem Gambling Ireland — problemgambling.ie
• The Rutland Centre — rutlandcentre.ie

8. Conduct

Disruptive, aggressive, or inappropriate behaviour will result in immediate removal from the premises. Specifically, Amusement City operates a zero-tolerance policy towards verbal or physical abuse directed at staff or other guests. In addition, photography and video recording on the gaming floor are not permitted without prior written consent from management.

9. Liability

Amusement City does not accept responsibility for personal belongings lost, stolen, or damaged on the premises. Similarly, the Venue is not liable for any financial loss arising from participation in gaming activities. However, nothing in these Terms limits liability for death or personal injury caused by the negligence of Amusement City.

10. Privacy & Data Protection

How We Use Your Data

We collect personal data via the Guest Pass form and membership application to manage your visit and keep you informed about Amusement City. We do not sell or share your personal data with third parties for marketing purposes.

Legal Basis

We process all data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. For our full Privacy Policy, please contact us at +353 (0)1 474 3273 or visit us at 4 Westmoreland Street, Dublin 2.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Ireland. As a result, any disputes arising shall be subject to the exclusive jurisdiction of the Irish courts.

12. Contact

For any queries relating to these Terms, please get in touch with us directly:

Responsible Operator

Amusement City recognises that a small proportion of its patrons may experience problems as a result of their gambling. Therefore, we maintain a firm commitment to promoting a responsible attitude to gambling. We provide free literature within our venues for the information and benefit of all patrons. Furthermore, our management and staff receive training on this issue so they can offer assistance wherever needed. Amusement City also operates a self-exclusion programme through Self Enrolment National Self Exclusion (SENSE), with a minimum exclusion period of six months.

Exclusion of Patrons

Amusement City reserves the right to refuse to register patrons for membership at its sole and absolute discretion. We are not obliged to provide any rationale for such a refusal. Additionally, Amusement City reserves the right to suspend the membership of any patron without notice, at any time, and without explanation. Finally, we may, at our absolute discretion and at any time, indefinitely terminate the membership of any patron.